My Oracle Support Banner

Performance Issue With OIC Calculation on ON FND_CONCURRENT_REQUESTS (Doc ID 1080362.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Incentive Compensation - Version 12.0.0 to 12.0.5 [Release 12.0]
Information in this document applies to any platform.

Symptoms

The Calculation process is taking more than 1 hour and 20 minutes to run 2000 transactions.

The profile OIC: Frequency of Batch Runners Status Check is set at correct value - passed it from 15 to 60 seconds

The tkprof'd trace file shows the explain plan with PL/SQL Lock Timer events

  ----------------------------------------   Waited  ----------  ------------
  SQL*Net message to client                       1        0.00          0.00
  SQL*Net message from client                     1        0.00          0.00
  library cache lock                              1        0.00          0.00
  row cache lock                                 12        0.00          0.00
  library cache pin                              14        0.00          0.00
  PL/SQL lock timer                             315      180.01      32761.70
**********************************************************



The issue can be reproduced at will with the following steps:

(R) Compensation Manager
(N) Calculate Compensation

The select statement that is causing the problem is:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Community Discussions
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.