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Configuring IMAP4 For Workflow Mailer Errors: Unable to connect to the mail account. Check the host, user name and password (Doc ID 1081089.1)

Last updated on JULY 06, 2018

Applies to:

Oracle Workflow - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Unable to configure the mailer as it gets an error at step "Unable to connect to the mail account. Check the host, user name and password."

Complete error Stack:
javax.mail.AuthenticationFailedException: Command received in Invalid state.
Stack Trace
javax.mail.AuthenticationFailedException: Command received in Invalid state.
at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:330)
at javax.mail.Service.connect(Service.java:255)
at javax.mail.Service.connect(Service.java:134)
at javax.mail.Service.connect(Service.java:86)
at oracle.apps.fnd.wf.mailer.Mailer.storeTest(Mailer.java:4003)
at oracle.apps.fnd.wf.mailer.Mailer.main(Mailer.java:4688)

Changes

Enabled SSL

Cause

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