No Prices Shown in iStore Due to Custom Formula Pricing error - This function Get_Custom_Price returned null value/errored

(Doc ID 1081184.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Oracle iStore - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms


--Problem

  When users access  iStore no prices for any of the items displayed are shown on the home page.


-- Expected Behaviour

Expect that when a user accesses iStore the prices for the items displayed can be seen

-- Steps

1. Select the Url for iStore
2. Home page opens with items listed but no prices


-- Business Impact

Due to this issue, users are unable to see how much the goods would cost and therefore would not place an order

Cause

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