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DATAFIX : Non Shippable KIT Model Stuck In Awaiting Shipping Status (Doc ID 1081276.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

KIT model item incorrectly defined as shippable in Item definition form is stuck in awaiting shipping status, the shippable included items order lines are shipped and lines are closed.

EXPECTED BEHAVIOR

When the shippable included items gets shipped, the parent KIT model order line should progress close and data should be interfaced to invoicing

Steps

Issue cannot be reproduced at will

Cause

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In this Document
Symptoms
Cause
Solution
References


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