Error Viewing Comments In Knowledge Base.
(Doc ID 1081516.1)
Last updated on DECEMBER 09, 2020
Applies to:
Oracle Knowledge Management - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On 12.1.1, when attempting to add a Comment to a Solution, when using the View Icon to view it, the following error appears:
Error:
You have encountered an unexpected error. Please contact the System Administrator for assistance,
Steps To Reproduce:
1. Knowledge Base System Administrator, Enter %test% in the Search to find a Solution to add a comment to.
2. Click on a Solution in the Search Results
3. Click on the 'Add Comment' button to add a comment.
4. After the comment is created, Clicked on the View icon to view the comment, get the error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |