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How to Create a Custom Notification Message for the Approval/Rejection Registration Process in Oracle iStore using JTF Approval? (Doc ID 1081864.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


When trying to customize the approval or rejection email notification is that this is not part of Oracle iStore (it's owned by CRM module) you cannot benefit from the iStore notification setups.

This note provides the required steps to send your custom notification for the approval/rejection registration process.  It provides the steps to create all the required elements in the JTF Approval Workflow to send a custom notification. The steps involved in this note are:

  1. Modify the jtf workflow approval to include the new WF elements
  2. Create the custom package


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