Asset Retirements In Asset Tracking Not Flowing To Fixed Assets
(Doc ID 1081868.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Asset Tracking - Version 12.1.1 and later
Information in this document applies to any platform.
On : 12.1.1 version, Support Codes
An Asset created in EAM and linked to an Asset in FA, is retired in Oracle Asset tracking with Operational and Financial boxes checked. The asset is retired in EAM but not in Fixed Assets.
The asset should retire both in FA and EAM when the "Operational" and "Financial" boxes are checked.
Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Asset Created in EAM, and Linked to FA Asset in Other tab
Navigation: Enterprise Asset Management > Assets > Asset Numbers > Asset Numbers
2. Asset retired from Oracle Asset tracking. Both Operational and Financial boxes are checked.
Navigation: Asset tracking Super User > Assets > Deployment
3. When we query the asset in EAM, the status has successfully changed to inactive, the link with FA Asset is also removed correctly
4. But in Fixed Asset application, asset still exists and not retired
Navigation: Fixed Assets Manager > Assets > Asset Workbench
Click Retirements button and query.
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