INTERFACE TRIP STOP WARNING: YOUR CHANGE INVALIDATES THE CUSTOMER ITEM NUMBER ON THE LINE

(Doc ID 1081898.1)

Last updated on SEPTEMBER 04, 2016

Applies to:

Oracle Shipping Execution - Version 12.0.2 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.
***Checked for relevance on 04-Sept-2014***
Interface Trip StopConcurrentProgram:WSHINTERFACES - Interface Trip Stop - SRS


Symptoms


On : 12.1.2 version,

When attempting to run the Interface Trip Stop for some Trips , the request
completes with the following warning 


ERROR
-----------------------

Calling program unit OE_MSG_PUB.GET
      Your change invalidates the Customer Item Number on the Line.
Error msg: Your change invalidates the Customer Item Number on the Line.
Process Order failed for order header_id 625016
      ROLLBACK TO BEFORE PROCESS ORDER
      Entering WSH_UTIL_CORE.GET_MESSAGES (WSHUTCOB.pls 115.96) (03/31/2010 05:51:16 PM)
        P_INIT_MSG_LIST ==> N
      Exiting WSH_UTIL_CORE.GET_MESSAGES (03/31/2010 05:51:16 PM,  0 seconds)
      PROCESS_ORDER_FAILED_ERROR exception has occured.
    Exiting WSH_SHIP_CONFIRM_ACTIONS.INTERFACE_HEADER_TO_OM - EXCEPTION:PROCESS_ORDER_FAILED_ERROR (03/31/2010 05:51:16 PM,  .61 seconds)
Failed to interface header  625016  to Order Management because API interface_he
ader_to_OM failed
    INTER_HEADER_TO_OM_FAILED exception has occured.

Cause

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