Send Interface Transmission to a WebService Fails With 504 Gateway Timeout
(Doc ID 1082239.1)
Last updated on AUGUST 14, 2018
Applies to:Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Nov-2013***
On OTM Version 5.5.06, When attempting to send an Interface transmission for a Shipment to a custom web service, the following error occurs.
CAUGHT THE FOLLOWING EXCEPTION WHILE PROCESSING TRANSMISSION OUTBOUND: OTM failed to send SERVICE transmission <transmission number>, <Webservice>, operation process, url null with the following Exception: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 504 Gateway Timeout HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 504 Gateway Timeout at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:172) at
The issue can be reproduced at will with the following steps:
1. Select a Shipment and click Actions - Utilities - Send Interface Transmission - Select an External System set to use a Web Service and select SERVICE as communication method
2. Search for the transmission and see that the transmission errors with the error above
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|