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Send Interface Transmission to a WebService Fails With 504 Gateway Timeout (Doc ID 1082239.1)

Last updated on JULY 27, 2019

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Nov-2013***


Symptoms

When attempting to send an Interface transmission for a Shipment to a custom web service, the following error occurs.

 

The issue can be reproduced at will with the following steps:

1. Select a Shipment and click Actions - Utilities - Send Interface Transmission - Select an External System set to use a Web Service and select SERVICE as communication method
2. Search for the transmission and see that the transmission errors with the error above

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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