Account Details Form Retrieves all Customers having Open Transaction When Queried for Specific Customer (Doc ID 1082412.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12.0.1 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
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Symptoms

When Querying Account Details form ,User is getting details of all Customers having Open Transaction even if it is queried for specific Customer.

Steps To Reproduce:
Responsibility:  Receivables
Navigation:  Collections > Account Details
Query Customer with Bill to Customer Name and Number
Navigation:  Folder > Show Details > Set for Customer Name
Press F11 and search for Customer which does not exists (Query by Customer Name)
Press F4 and Drag the Account Detail form and again Query for same Customer (query on Step 2) with Customer Name and Customer Number.
Query Result is retrieving all the Customers with Open Transaction.

Cause

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