SYNCHRONIZE EMPLOYEE CONCURRENT PROGRAM DOESN'T IMPORT RESOURCES WHEN JOBS ARE ASSIGNED (Doc ID 1082898.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Common Applications - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 31-Jan-2012***


Symptoms

In 11.5.10.2 running concurrent program Synchronize Employees for new employees with job assignment setup does not get created in CRM or jtf_rs_resource_extns table.


What Works
=========
Manually importing employees using the Import Resources form works fine but Synchronize Employees should create resource and add roles when job assignment is setup.

Steps To Reproduce
===========
1. Navigate - US Super HRMS Manager responsibility - People - Enter and Maintain - create employees and click the Assignment button add Job

2. Navigate - CRM Administrator responsibility - Request - Run - Name Synchronize Employees  parameters:
Overwrite Resource Name =  Full Name from HR
Get New Employee              =  Yes
Check job-role mapping     =  Yes

3. Navigate - CRM Administrator responsibility - Resource Manager - Maintain Resource - Resources - query resource and not able find resource...no records found.

Cause

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