R12.1.2 Service Request Form Field Level Documentation - Header Fields and Tabs
(Doc ID 1083133.1)
Last updated on SEPTEMBER 27, 2021
Applies to:Oracle Teleservice - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.
This document is a supplement to the Oracle TeleService Implementation and User Guide Release 12.1.2. It is intended for users, consultants, and support engineers who need to get additional details on the Service Request form fields.
This document provides information about most of the fields on the Service Request header, the Subject Tab, the Contact/Addresses Tab, the Task Tab and the Search Installed Base Form.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document