My Oracle Support Banner

Shipment Creation Action From Agent Fails due to NexWorkPeriodSchedule not Being Retrieved (Doc ID 1083357.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Transportation Management - Version: 5.5.05 to 5.5.05.08 - Release: 5.5 to 5.5
Information in this document applies to any platform.

Symptoms

On OTM Version, 5.5.05, Find that planning of an Order as soon as it is created via an agent fails to plan the order in most cases.
However, when the order is modified or copied to another order, and planned, the planning works

EXPECTED BEHAVIOR
-----------------------
Expect that the order is planned by the agent

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an order release agent to look for Order Release creation and trigger a bulk plan
2. See that the planning fails the first time but works when copying the order and planning or after editing the order and planning it

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
  Symptoms
  Cause
  Solution
  References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.