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Preventive Maintenance Error: 'The Application Usage profile needs to be set to Complex Maintenance for creating a Service Request of type' (Doc ID 1083394.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Field Service - Version 11.5.10 to 12.1.2 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to run the Preventive Maintenance Generate Service Requests and Tasks program, the following error occurs:

Effectivity ID nnnnn : Error in Service Request creation. (VALUE2=nnnnn) (VALUE3=)The Application Usage profile needs to be set to Complex Maintenance for creating a Service Request of type ''.



The issue can be reproduced at will by running the Preventive Maintenance Generate Service Requests and Tasks program.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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