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Upgrade To R12.1.2 With ZHT16MSWIN950, Report Got REP-0004,REP-3000 (Doc ID 1083600.1)

Last updated on AUGUST 27, 2021

Applies to:

Oracle Application Object Library - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Checked for relevance on 26-AUG-2012

Symptoms

In R12.1.2 testing env, NLS_LANG is ZHT16MSWIN950, submit concurrent report with output, got error message:

ERROR
-----------------------
REP-0004: Warning: Unable to open user preference file.
REP-3000: Internal error starting Oracle Toolkit.
REP-3000: Internal error starting Oracle Toolkit.

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade instance from 11.5.10.2 to R12.1.2
2. Submit the concurrent report with output file.
3. Got the error message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open report output file normally.

Cause

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In this Document
Symptoms
Cause
Solution
References


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