Contracts QA Check Error "Please Enter Valid Billing Contacts" When Using Related Customer Accounts (Doc ID 1083604.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Service Contracts - Version 12.0.4 to 12.1.2 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

If a contract has a line on which a related customer account is used and a billing contact is added to that line, then the QA check throws the error below.

If the contact on the second (related customer) line is removed, then QA is successful.
If a billing contact is added to the first line (contract customer), then QA is successful.
If there are no billing contacts at all, then QA is successful.

Error:
Please enter valid billing contacts.

Cause

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