PO Workflow Errors out in Open Document State When Supplier Requests for a Change
(Doc ID 1083680.1)
Last updated on FEBRUARY 22, 2021
Applies to:Oracle iSupplier Portal - Version 12.0.1 to 12.1.2 [Release 12 to 12.1]
Information in this document applies to any platform.
In Oracle iSupplier Portal, when supplier requests for a change and buyer accepts the same, Purchase Order Workflow errors out in Open Document State and the following error occurs.
The Document Manager failed with error number 3.
Error Number 3 = Unknown Error.
Contact your system administrator.
po.plsql.PO_DOCUMENT_ACTION_CLOSE.auto_close_po:20:user id not found - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call
Steps To Reproduce:
- Create and approve PO.
- Supplier change date, quantity... in iSupplier Portal .
- Buyer response Pending Purchase order changes .
- Accept changes .
- PO is stuck .
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In this Document