Error: Install Base "The Primary key for the Instance Party (XXXXXX) provided is invalid or it already exists in the Installed Base Parties table." (Doc ID 1083694.1)

Last updated on APRIL 29, 2016

Applies to:

Oracle Installed Base - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance 29-Apr-2016***

Symptoms

Find that when either a RMA or Sales Order is created for an existing Install Base Instance, the transaction fails in Install Base with error:

The Primary key for the Instance Party (5877955) provided is invalid or it already exists in the Installed Base Parties table.

Cause

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