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Troubleshooting Order Management Invoice Creation Through AutoInvoice (Doc ID 1083756.1)

Last updated on AUGUST 18, 2021

Applies to:

Oracle Receivables - Version 11.5.10.0 to 12.1.2 [Release 11.5.10 to 12.1]
Oracle Order Management - Version 11.5.10.0 and later
Oracle Receivables - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.
Executable:RAXMTR - Autoinvoice Master Program
Executable:RAXTRX - Autoinvoice Import Program



Purpose

Oracle Receivables (AR): AutoInvoice Information Center > Troubleshooting AutoInvoice for Oracle Receivables Release 11.5 Through 12 > Note 1083756.1


This guide was created to assist users in troubleshooting the Invoice Creation flow that occurs to create one or more invoices or credits (RMA's) in Oracle Receivables for Orders generated in the OM suite of products.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. How Does an Order Get from Order Management to Receivables?
 2. Beginning Troubleshooting:  Establish What Went Wrong
 3 AutoInvoice Is Not Finding Records To Import
 4. Imported Invoice is Missing an Order Line
 5. Credit Memo is Imported as On Account Instead of Applied
 6. Invoice Number Generated in Receivables is Not Correct
 7. Invalid Warehouse ID (Warehouse_id)
 8. Receipt Method Assignment Incorrect
 9. Taxes Calculate Incorrectly (Including Taxes Not Calculated on Freight)
 10. Credit Card Integration Issues
 11. Still Have Questions?
References

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