Update Title On Contact Info On SSHR, Get Error: ORA-20001: The Details Entered For Gender And Title (Doc ID 1083775.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms



On : 12.0.6 version, BasicDet,Address,Phone,Contact

When attempting to change an Employees Emergency contact details, updating the contacts Title to a title where the gender is different (eg. Mrs to Mr) generates an error. This happens when the change is being updated through the Self Service forms.

ORA-20001: The details entered for gender and title are inconsistent.
ORA-06512: at "APPS



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Employee Self Service > Personal Information > Emergency and other Contact Information > Update
2. Update the Title of an existing record, changing the Title to a different gender.

 

Cause

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