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Refresh Button In Case Folder Causes Data Entered In Manual Data Points To Disappear (Doc ID 1083823.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Credit Management - Version 12.0.6 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms


In Credit Management navigate to the Analysis tab and locate the appropriate case folder. Go to Update case folder and in the case folder summary page, enter all the applicable information into the  manual additional data points. After that, enter a new financial statement and click the Refresh button to update financial data in the summary page. Observe that the manually entered data has disappeared.

Cause

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