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Select Customer to Add to Quote Error: "You have encountered an expected error. Please contact the system administrator for assistance." (Doc ID 1083877.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Quoting - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to select a customer to add to a quote, the following error occurs.

Error

You have encountered an expected error. Please contact the system administrator for assistance.

Detail errors:
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.ClassCastException: java.lang.String cannot be cast to oracle.jbo.domain.Number

Debug log showed:

 

Steps to Reproduce
The issue can be reproduced at will with the following steps:

  1. Responsibility: Oracle Quoting HTML
  2. Navigation: Quote
  3. Create a quote
  4. Search Customer and select it
  5. Error occurs when the selected customer is applied.

Changes

 Made changes to defaulting rule attribute.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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