Incorrect Intracompany Journal For Refund Of A Credit Note (Doc ID 1083934.1)

Last updated on JANUARY 22, 2016

Applies to:

Oracle Receivables - Version: 12.0.6 and later   [Release: 12 and later ]
Information in this document applies to any platform.

Symptoms

Customer has a credit memo with a refund activity on it and they have intracompany account set up for the ledger. There are instances when the intracompany accounts for the refund activity will not be correct:

1. Correct Intracompany accounting:
Create the CM and then run Create Accounting on the CM Create event.
Next create the refund activity on the CM and run a separate Create Accounting on the CM update event.  In this case the intracompany accounts are correct.

2. Incorrect Intracompany accounting:
Create a CM but do not run Create Accounting right away.
Then create the refund activity on the same event and then run Create Accounting.
When Create Accounting is run the Intracompany accounting is not correct and shows incorrect code combinations.


Cause

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