Task Assignment Errors: CSF-223268: The New Status In Planning Is Illegal. No New Status Is Possible. (Doc ID 1084356.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 17-Sep-2013***

Form:CSFDCMAI.FMB - Dispatch Center


Symptoms

When attempting to assign a task to a resource, the following error occurs.

APP-CSF-223268:The New status In Planning is illegal. No New status is possible.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Connect to the Dispatch Center.
2. Click on the Task number and press Advice.
3. Select Territory Qualifiers and press search.
4. Double click on any resource to schedule.


Cause

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