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Task Assignment Errors: CSF-223268: The New Status In Planning Is Illegal. No New Status Is Possible. (Doc ID 1084356.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Form:CSFDCMAI.FMB - Dispatch Center


Symptoms

When attempting to assign a task to a resource, the following error occurs.

APP-CSF-223268:The New status In Planning is illegal. No New status is possible.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Connect to the Dispatch Center.
2. Click on the Task number and press Advice.
3. Select Territory Qualifiers and press search.
4. Double click on any resource to schedule.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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