Task Assignment Errors: CSF-223268: The New Status In Planning Is Illegal. No New Status Is Possible.
(Doc ID 1084356.1)
Last updated on SEPTEMBER 02, 2020
Applies to:
Oracle Field Service - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Form:CSFDCMAI.FMB - Dispatch Center
Symptoms
When attempting to assign a task to a resource, the following error occurs.
APP-CSF-223268:The New status In Planning is illegal. No New status is possible.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Connect to the Dispatch Center.
2. Click on the Task number and press Advice.
3. Select Territory Qualifiers and press search.
4. Double click on any resource to schedule.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |