My Oracle Support Banner

MFS Laptop>Technician Dashboard Not Displayed Correctly After Install (Doc ID 1084808.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Find that when installing the 12.1.1 MFS Laptop client the dashboard is not displayed and the quick links are moved to the left side of the screen. This is known behavior when Olite 10G is used in combination with java 1.6. But in this case java 1.5 is installed.

This issue seems to happen for individual users only. When the install is done as a group owner (group with members and administrators) it seems to work fine.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.