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12.1.2: Ppc: Task Status Can Be Completed With Invoking Custom Hook. (Doc ID 1085835.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Mobile Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, General / Handheld

In PPC task status can directly be changed on clicking status icon and Custom hook are not getting invoked that is bypassing all custom validations.

EXPECTED BEHAVIOR
Expect that the custom hook gets invoked and the custom validations provided be invoked.

STEPS
1. Login to PPC.
2. Find a list of tasks for today or any scheduled day.
3. Click the status icon for a task, and it opens the status field.
4. Change the status from for eg: "Accepted" to "Completed" and click save.
5. The details get saved without invoking any custom validations.

Functionality Expectations
Custom Hook should be invoked prior to change in task status.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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