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Error for iStore Credit Card Orders in IBY_FNDCPT_TRXN_PUB.Create_Transaction_Extension (Doc ID 1086149.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle iStore - Version 12.0.6 and later
Information in this document applies to any platform.
ibyarutb.pls



Symptoms

On 12.0.6 in Production:
When attempting to submit order using a new credit card, the following error occurs.

ERROR
-----------------------
"Transaction completed successfully.
A party context attribute is missing, or does not have referential integrity with its source table.
ERROR_RETURNED (API=IBY_FNDCPT_TRXN_PUB.Create_Transaction_Extension )"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iStore as a B2B
2. Add item via direct iten entry page
3. Checkout
4. On billing page, create a new credit card
5. Submit order

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users unable to place orders.


NOTE:  No issue when using an already saved credit card.

Cause

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In this Document
Symptoms
Cause
Solution
References


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