FRM-40401 On The Collections Form Caused By Softphone (Doc ID 1086963.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Advanced Collections - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.
***Checked for relevance on 22-DEC-2011***

Symptoms


Wrapping up an Interaction, then create a dispute and the LOV for the dispute reason causes the following error:

FRM-41026: Field does not understand operation

Changes

Upgraded from Jinit to JRE

Cause

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