Order Import Failing Due To Different Sold-to And Ship-to Customer Having Ship-to Contact (Doc ID 1087330.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
*** Checked for relevance on 17-Apr-2015 ***

Symptoms

When attempting to import orders, the following error occurs.

ERROR

STEPS
1. Try to import the order with the different Sold To and Ship To Customers with a Ship To Contact on the order through Order Import.

Cause

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