How to Handle Error "The validation of the scheduling hierarchy has failed. Please correct any dependency or constraining relationships first." (Doc ID 1087434.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Complex Maintenance, Repair & Overhaul - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 15-Oct-2014***

Goal

If a visit has completed or closed work orders, visits planned start date cannot be modified during push to production process. This issue occured only for Visit with "firm" work orders.


ERROR
The entity with header id (2180014) generated the following error(s).  The validation of the scheduling hierarchy has failed. Please correct any dependency or constraining relationships first.


STEPS
1. Select a visit with status 'Partially Implemented'
2. Change status to 'Complete'
3. Push to Production raises error.

 

The issue was originally logged in 12.0.x <Bug 9638599>.   Development then referred to an older <Bug 8966859> wherein the fix is being planned by RUP 12.0.10.   A work-around was provided by Development until the final solution is available. 

A similar 12.1.1 <Bug 9462278> also exists, having problem encountered when attempting to Push a 'Partially Implemented' Visit into Production,  identical error message was raised.   CMRO DEV eventually logged an internal EAM Bug 9538333 to investigate this further.  Both these bugs are currently open.

Solution

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