Order Lines Picked Partial, Even with Stock Available - Requested Quantity of Zero
(Doc ID 1087668.1)
Last updated on FEBRUARY 13, 2019
Applies to:Oracle Shipping Execution - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
Pick release is only partially picking order lines when there is sufficient inventory on hand stock.
The issue can be reproduced at will with the following steps:
1. Create Sales Order (Navigate: Order Management Super User->Orders,Returns->Sales Orders)
2. Book Order
3. Reserve Items
4. Run Pick Release
5. Order line shows Picked Partial
Some Deliveries selected from Ship Confirm have errors of warnings.
ERROR: Delivery XXX contains source line XXX of source system OE that
has unshipped lines with zero requested quantity. Please make sure that there
are no unshipped source lines with a total requested quantity of zero.
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