Order Lines Picked Partial, Even with Stock Available - Requested Quantity of Zero (Doc ID 1087668.1)

Last updated on JULY 06, 2016

Applies to:

Oracle Shipping Execution - Version 12.0.4 and later
Information in this document applies to any platform.
Checked for currency on 16-May-2016

Symptoms

Pick release is only partially picking order lines when there is sufficient inventory on hand stock.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Sales Order (Navigate: Order Management Super User->Orders,Returns->Sales Orders)
2. Book Order
3. Reserve Items
4. Run Pick Release
5. Order line shows Picked Partial

Error:
Some Deliveries selected from Ship Confirm have errors of warnings.

ERROR: Delivery XXX contains source line XXX of source system OE that
has unshipped lines with zero requested quantity. Please make sure that there
are no unshipped source lines with a total requested quantity of zero.


Cause

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