Adding Dependents Via Self Service Benefits Does Not Result Check the Checkbox on Contact Form

(Doc ID 1087819.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

When a participant adds a dependent to their record in Self Service Benefits, why isn't the check box for Dependent in the Contact Form checked?


Solution

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