Duplicate Prevention Doesn't Work On OCO when "HZ: Enable Duplicate Prevention at Party Creation" is set (Doc ID 1088961.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Customers Online - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

The online duplicate prevention doesn't work on a customized OCO responsibility
The profile option
"HZ: Duplicate Allowed" is set to NO at site level. No value set up in application, responsibility and user level.
"HZ: Enable Duplicate Prevention at Party Creation" is set to Person and Organization at site level.
No value set up in application, responsibility and user level.

Set "HZ: Enable Duplicate Prevention at Party Creation" at responsibility level as
Person and Organization, the duplicate prevention is still not working on custom responsibility

Cause

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