Customer Form Error: When Trying To Update Customer Address Error is Raised: 'APP-AR-96282 Error: This record in table hz_locations can not be locked
Last updated on JULY 12, 2017
Applies to:Oracle Receivables - Version 188.8.131.52 and later
Information in this document applies to any platform.
ARXCUDCI - Customers Standard
The following error is received when trying to update a customer's address:
APP-AR-96282 Error: This record in table hz_locations can not be locked as it has been updated by another user.
Steps to reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Customers
- Query for a customer
- Select the ship to address and click on 'Open' button
- Make a change to the address.
- Go to the next site use and make change. The error appears.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms