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Repair Order : Service DFF For Additional Information Is Missing (Doc ID 1089782.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Depot Repair - Version to 12.2.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.


Find that the Service Request Additional Information Descriptive Flexfield (DFF) is not available on the repair order form.

The issue can be reproduced at will with the following steps:
1. Open the repair order form.
2. Notice there is no dff enabled on the SR level.




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