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No Message Is Given When Debrief Labor Lines Are Overlapping (Doc ID 1090025.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.
Form:CSFFEDBF.FMB - Debrief


Symptoms

Find that when there are overlapping labor lines entered for a task, debrief screen does not give any message. But the record cannot be saved.

The issue can be reproduced at will with the following steps:
1. Create a task and assign it to a resource.
2. Enter debrief labor lines starting from 10:00 AM to 11:00 AM. Save the record.
3. Add one more labor line and enter time as 10:00 AM to 11:00 AM.
4. Save the record.
5. Record is not saved and cursor stays in the field just entered , but no error/warning message is given.
6. Change the time for second labor line to 11:01 to 12:00 and save. Record gets saved.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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