Non-Buyer Cannot Access Purchase Order Via Open Document Link in Approval Workflow Notification (Doc ID 1090851.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Non-buyer approvers cannot access the purchase order via the open document icon in the notification:

Error is: You are not setup as a buyer. To access the form you need to be a buyer

STEPS
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The issue can be reproduced at will with the following steps:
1. Enter purchase order
2. Submit PO for approval
3. Login as approver (non-buyer)
4. Access the notification and click on open document icon

Form does not open and application displays message: You are not setup as a buyer. To access the form you need to be a buyer

Cause

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