iStore - Add To Cart Button / Checkout Button is Not Displayed in Shopping Cart (Doc ID 1091163.1)

Last updated on SEPTEMBER 25, 2016

Applies to:

Oracle iStore - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

In the Oracle iStore User Interface (UI) the items can be seen but there is no "Add to Cart" button available and therefore the user is unable to place an order.  The add to cart button is not displayed or is missing from the screen.

Expect that the items have an add to cart button available so that the customer can add the item they wish to purchase to the shopping cart

Steps to Reproduce

  1. Responsibility: Oracle iStore
  2. See items but no add to cart button


Business Impact

Due to this issue, users are unable to place an order via iStore and Sales Orders and business is lost

Cause

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