R12: Account Details Screen 'Total Balance' Functional Shows The Balance of The Displayed Records Only
(Doc ID 1091617.1)
Last updated on DECEMBER 03, 2019
Oracle Receivables - Version 12.1.1 and later Information in this document applies to any platform.
ARXCWMAI - Account Details
Find that the Total Balance Functional field is only summed up for the records you scroll down with the cursor. If you go down to the last record and put your cursor there it shows the correct balance for all listed records.
Steps to Reproduce: Responsibility: Receivables Navigation: Collections > Collections > Account Details Search for a customer with many open items You will see that the Total Balance Functional is having the amount of the records displayed in the screen. If you scroll down the amount changes.
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