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ARXSUDCA: Employee Name Does Not Save When Defining A Collector (Doc ID 1092022.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.
Form:ARXSUDCA.FMB - Define Collectors



Symptoms

The employee name is not saved when you define a Collector.

Responsibility:  Receivables
Navigation:  Setup Collections > Collectors (ARXSUDCA)
Define a Collector
Complete fields Name, Correspondence Name
Select the employee defined earlier in HR in the Employee Name field and save the record
The record saves successfully
Re-query the just created Collector record
See that the Employee Name field appears empty

Changes

Patch 8824948:R12.AR.B had been applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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