R12 - Error 'ORA-06502: PL/SQL: Numeric or Value Error' While Viewing Customer Business Purpose Details (Doc ID 1092756.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Attempting to view the Business Purpose Details in a Customer Account Site and receive the following error:

Error
ORA-06502: PL/SQL: numeric or value error; character string buffer too small occurred in calling &CALLING_SEQUENCE with parameters (Party_Site_ID = ) while performing the operation: &DEBUG_INFO(PARAMETERS=Location ID = 477916).


Responsibility:  Receivables Manager
Navigation:  Customers > Customers > Query on Customer
Click on the Details icon in the Account section of the page
Click on the Details icon in the Sites tab
Click on the Business Purpose tab
Select the radio button associated to Bill-To purpose, and click on the Details icon

Cause

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