My Oracle Support Banner

Invalid Item/Price List Combination For Service Items, But Items Exist On Price List (Doc ID 1093253.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Advanced Pricing - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 17-JUL-2015***

Symptoms

Note: In the images bellow and/or the attached document, user details / company name / address / email / telephone number represents fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

1. Enter an SO Line for an Inventory Item (Line 1.1)
2. Then add Extended warranty Item (Say <warranty_item>) referring the SO Line 1 (Line 1.1..1)
3. System calculates selling price correctly for both the lines, and no issue noticed.
4. But when you add 3rd line for any Item and save, The below messages get displayed (Line 2.1)

<warranty_item> and <uom> not on <price_list>


Unit List price is required on Booked order line

The error message is with the line 1.1..1 which was already priced and it is evident that item and uom combination with the pricelist is valid.

When the Calculate Price flag is changed as 'Freeze Price' for line 1.1..1 before entering 3rd line, there is no error observed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.