DBI Request Set for Email Center Fails With Time Dimension Error (Doc ID 1096592.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Interaction Center Intelligence - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the DBI Request Set for Email Center, the following error is reported by the Load Email Center Base Summary Concurrent Request:

"Time Dimension is not populated for the entire collection range."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms