Order With Multiple Lines Is Split Into Two Invoices Although All Lines Are On One Delivery Id
(Doc ID 1096777.1)
Last updated on JANUARY 30, 2022
Applies to:Oracle Order Management - Version 220.127.116.11 and later
Information in this document applies to any platform.
Executable:RAXTRX - Autoinvoice Import Program
Executable:FNDWFBG - Workflow Background Process
Form:WSHFSTRX.FMB - Shipping Transactions Form
A Sales Order has multiple lines shipped in one shipment (creates one Delivery ID) is split into two invoices.
If a copy of the order is processed then it is not usually split so the issue cannot be reproduced at will but it continues to happen.
Orders are Ship Confirmed on an almost continuous basis and the autoinvoice process is scheduled to run every 5 minutes.
Why has the shipment been split and how can the issue be avoided in the future ?
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