View Task on Google Map Error: Unresolved Address When Using Address line 2, 3 or 4
(Doc ID 1096835.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Field Service - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.1 version, Field Service Map
When attempting to 'view task on google map' it is throwing an unresolved address error.
<STREET_NAME>, <CITY>, <STATE>, <POSTAL_CODE>
The issue can be reproduced at will with the following steps:
1. Create a customer address with
- address 1 = ??,
- address 2 =??
- city = <CITY>
- country = <COUNTRY>
- postal code = <POSTAL_CODE>
2. Create an SR and task for that address
3. Open dispatch center, right click on the task and choose 'view task on google maps'
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