Receive 'Quantity Tolerance Exceeded' when Trying to Over-Receive Purchase Order In MSCA
(Doc ID 1097064.1)
Last updated on SEPTEMBER 11, 2019
Applies to:Oracle Inventory Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Oracle Warehouse Management - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
In Oracle Warehouse management, When attempting to over receive using Mobile, the following error occurs.
'|Create PO interface record failed. |Quantity tolerance'
This works through desktop but not through mobile.
The issue can be reproduced with the following steps
1. Create a PO for 10 qty and approve it
2. Set Over receipt tolerance 20% and Over receipt Action as "None"
3. Try Use NEXT ITEM button to receipt 1 qty each for 12 quantity (in a single transaction).
4. The system throws an error '|Create PO interface record failed. |Quantity exceeds tolerance'.
Upgraded from 12.0.4 to 12.1.1 Users do not have the same issue in 12.0.4. The system will allow them to over-receive as described above via the Mobile in 12.0.4.
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