11i: Error "Internal Server Error" when attempting to log in after patch 11i.ATG_PF.H.delta.7 is applied (Doc ID 1097374.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Applications Technology Stack - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

When attempting to log-in the following error occurs:

"internal server error"
and Jserv.log shows
[29/04/2010 13:41:16:141 WST] <debug> Creating noun for: AppsLogin
[29/04/2010 13:41:16:155 WST] <servletLog> AppsLogin/oracle.apps.fnd.sso.AppsLogin: init
java.lang.NoClassDefFoundError[29/04/2010 13:41:16:714 WST] <servletException> java.lang.NoClassDefFoundError
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:462)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:479)

at org.apache.jserv.JServConnection.processRequest(JServConnection.java:462)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:479)


The issue can be reproduced at will with the following steps:
1. Apply ATG RUP 7
2. Log into EBS

Changes

Patch 11i.ATG_PF.H.delta.7 (RUP7) was applied

Cause

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