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R12: Using IE8 to access two EBS Instances runs in error "Unable To Authenticate Session" (Doc ID 1098563.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

You are using the Microsoft Internet Explorer 8 (IE8) or later (through IE11) to access multiple Release 12.1.x E-Business-Suite Instances (for example PROD, TEST and DEV).

When you log out from the DEV Instance and login to the TEST or PROD the following error is received:

...
Unable to authenticate session
...


For one Instance logon is working, but for other Instances (in most cases a clone) it is not working and the above error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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