R12:AP:Workflow Notification not Showing Requestor Information and Showing Accounts Payable Instead (Doc ID 1099193.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Created an invoice  and selected Requestor field with employee and submitted for approval. When you log in as approver and open the notification,  see the notification from "Accounts Payable" not the requester name selected at invoice creation

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms