Inventory Items Not Showing Up In Field Sales Module (Doc ID 1100153.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Sales - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 30-Oct-2015***


Symptoms

Items cannot be selected for Leads and Opportunities in Oracle Sales.

1. Product catalog has been setup as required in Documents:

   Oracle E-Business Suite Release 12 Sales & Marketing Product Catalog Upgrade (Doc ID 396079.1)
   Oracle E-Business Suite 11.5.10 Sales & Marketing Product Catalog Upgrade (Doc ID 279920.1)


2. Verify that the Item Validation Organization has been setup using steps:

   Responsibility : Order Management Superuser
   Navigation : Setup - System parameters - Values

    Choose the correct Operating Unit.
    Verify the value for parameter - Item Validation Organization

3.   No rows in oe_system_parameters_all .

  SELECT master_organization_id , org_id
  FROM oe_system_parameters_all ;


Cause

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