Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Sales - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 30-Oct-2015***
Items cannot be selected for Leads and Opportunities in Oracle Sales.
1. Product catalog has been setup as required in Documents:
Oracle E-Business Suite Release 12 Sales & Marketing Product Catalog Upgrade (Doc ID 396079.1)
Oracle E-Business Suite 11.5.10 Sales & Marketing Product Catalog Upgrade (Doc ID 279920.1)
2. Verify that the Item Validation Organization has been setup using steps:
Responsibility : Order Management Superuser
Navigation : Setup - System parameters - Values
Choose the correct Operating Unit.
Verify the value for parameter - Item Validation Organization
3. No rows in oe_system_parameters_all .
SELECT master_organization_id , org_id
FROM oe_system_parameters_all ;
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms